You're currently on:

Returns Information

Returns Policy

If you are not happy with any items in your purchase you can return them within 30 days of the date you received them for a refund.

Pierced jewelry cannot be returned due to hygiene reasons.

The customer must cover the cost of the postage. Any refund will automatically be issued to the card used to make the original purchase

To return an item(s) please complete the returns form enclosed in your parcel with the correct reason code.
All items must be returned in their original condition which includes any packaging.

Returns by Post

Please allow 10 days for your parcel to reach us and a further 3-4 days for your card to be refunded. We recommend that you choose a tracked delivery service if you return goods.

  •  Keep and include the original packaging with your return.

  •  Return all parcels with the despatch note.

  •  Please note that pierced jewelry cannot be returned due to hygiene reasons.

  •  We will assess the items and the credit/debit card used to place the order online will be refunded.

Returns Address 

Returns Department 
34 Peter Street 
PO Box 2306 
Uniontown PA 15401 

free delivery over 75
Join Our Newsletter
Contact Us

Phone: UK +44 (0) 1432 266538

Address: 10 Widemarsh Street, Hereford, HR4 9EW, United Kingdom